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In a very video clip the Indonesian push obtained, a top rated supervisor was recorded stating in a gathering “The place does it say the common Performing day is eight hours? Exactly where does it say everyone is entitled to bonuses?! Where does it say individuals will need three breaks each day?! It can be all lies!”
Cellular Telecommunications, often known as Celltel, is a leading Australian telecommunications corporation that owns a bulk of Australia’s infrastructure for telephones, World wide web and cell phone towers.
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An additional reading short article in a leading Australian newspaper highlighted really serious issues Together with the training of staff on the Celltel Indonesian simply call centre. According to trusted investigate and sources, the posting states:
I just do what I'm explained to by my manager: ‘Groups must respond to as many phone calls as you possibly can as swiftly as you possibly can’.
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